Contact Us

Have a question?  Simply select below how you'd like to reach us.

MESSAGE US for a reply within 1 hour during business hours.

FAQs Check out our FAQs, you may find your answer instantly here

SAMPLES Want samples of our rose petals?

ORDER STATUS if you already have an order with us and want to check on it

EMAIL click to email us at info@petalgarden.com

CALL US at 607-217-1032 or toll free 866-878-5770 (US only), Mon-Fri 8:30am to 5pm Eastern time

Petal Garden, Inc.
219 Corporate Dr
Binghamton, NY 13904

International orders

Yes, we ship all over the world!  To place an order or to just get the cost, simply add the items you would like to the cart.  It will then ask for your country, postal code, and shipping method.  You must select an International shipping method, such as Priority Mail Int'l or Express Mail Int'l (depending on how soon you need it) and it will give you a quote in US Dollars.  For small orders, we have First Class Mail Int'l available, too. Just let us know if you need further assistance.  Please note that orders shipping internationally to Canada and other countries outside of the US may incur additional charges such as duties and other taxes as determined by the recipient country.

Canada: We have negotiated a special program with FedEx for shipments to Canada. You can select Priority Mail International from the checkout, but when we receive your order, we will see if it qualifies for the upgraded shipping. In many cases, we can upgrade to FedEx Priority International at no extra cost, which typically guarantees 1-2 day delivery time. Best of all, the brokerage charge is included. You are still responsible for duties and taxes (GST, PST, etc.) and may have a $10 charge for FedEx to prepay the taxes on your behalf, but it's comparable to the CanadaPost charge of $8 plus taxes.